Modified Duty Programs in the Workplace
With so much at stake—both in productivity and workers’ compensation costs—it is imperative that employers return injured workers to work in a timely manner after injury. Consider a couple of interesting facts:
There are many issues regarding modified duty. The first is company policy. It is highly recommended that companies have a written modified duty policy. This demonstrates that returning an injured worker to alternate work is neither a discriminatory nor punitive practice. Second is physician cooperation in allowing modified duty. Some do not trust employers to follow their instruction; others do not understand the job demands or the concept of modified duty and fear being sued for malpractice. The physician is trained to be a patient advocate, not a worker or employer advocate. Often physicians not trained in occupational medicine use only the worker’s description of work demands or perception of whether he/she can work, not objective information from the physician’s examination or the employer.
Then comes the question, especially for the trades: What can my injured worker do on light duty? Some companies are taking a new and proactive step for the companies, workers and community by donating the services of workers who cannot otherwise perform in a physically demanding environment to charities and other volunteer organizations. Not-for-profit organizations often welcome a person to answer phones, stuff envelopes, distribute meals to its clients, etc.
As a final note, other modified duty assignments other employers have workers do include:
- A worker with a work-related injury who is off work for six months has a less than 50 percent chance of ever returning. This gets less as time passes.
- Work-related injuries requiring surgery result in about six times longer off work for the same surgery that is non-work related.
There are many issues regarding modified duty. The first is company policy. It is highly recommended that companies have a written modified duty policy. This demonstrates that returning an injured worker to alternate work is neither a discriminatory nor punitive practice. Second is physician cooperation in allowing modified duty. Some do not trust employers to follow their instruction; others do not understand the job demands or the concept of modified duty and fear being sued for malpractice. The physician is trained to be a patient advocate, not a worker or employer advocate. Often physicians not trained in occupational medicine use only the worker’s description of work demands or perception of whether he/she can work, not objective information from the physician’s examination or the employer.
Then comes the question, especially for the trades: What can my injured worker do on light duty? Some companies are taking a new and proactive step for the companies, workers and community by donating the services of workers who cannot otherwise perform in a physically demanding environment to charities and other volunteer organizations. Not-for-profit organizations often welcome a person to answer phones, stuff envelopes, distribute meals to its clients, etc.
As a final note, other modified duty assignments other employers have workers do include:
- Answering phones/clerical tasks
- Completing safety training or performing safety surveys for the company
- Performing only the non-physically demanding portions of their regular duty
- Delivering products, but not unloading them
- Monitoring incoming and outgoing traffic at a company’s workplace.